Massachusetts woman sentenced for changing airline tickets at no cost

BOSTON (WWLP) – A former airline gate agent in Massachusetts was sentenced in federal court for changing more than 500 flights to more expensive in...

October 2, 2023
7:36 PM

BOSTON (WWLP) – A former airline gate agent in Massachusetts was sentenced in federal court for changing more than 500 flights to more expensive international ones at no extra cost for people she knew. According to the Department of Justice, 35-year-old Tiffany Jenkins of Chelsea had access to the airline's database to change flights using a special code. The code allows agents to change flights for customers who miss their flights or experience a death in the family. Officials say she used this code for more than 100 different friends, family, and acquaintances on approximately 505 tickets from July 2016, through September 2017.